FAQ

Most frequent questions and answers

The SmartWalk is a walking tour and a treasure hunt all in one. It allows you to discover a region or city together with friends, family, colleagues or alone in an interactive and innovative way.

You can do the SmartWalk in a group or on your own. We recommend a group size of up to 4 people per SmartWalk for the best experience.

No, but tips are given for fun activities or museums near a location. All locations in the walk can be visited for free, whether from outside or not. At some locations, tickets can be bought at a discount or discounts are given when purchasing certain products or services.

The SmartWalk takes between 2 and 4 hours. This depends on how many sights, museums, restaurants or shops you want to visit during the tour. So you can make the tour last as long as you like.

For a SmartWalk, you will need a smartphone with a stable internet connection and WhatsApp. Make sure your smartphone is sufficiently charged.

Yes, the SmartWalk starts at one specific location. Via the Maps app or Google Maps on your smartphone, you will be directed to this location and then you can start the SmartWalk immediately.

No, the entire SmartWalk goes via WhatsApp.

In general, you can walk the SmartWalk at any time. Keep in mind that all locations are outdoors. Therefore, choose suitable clothing to suit the weather conditions.